Privacy Policy

Lemon LLC attaches great importance to the protection of personal data. This privacy policy explains what data is collected, for what purposes, and what your rights are when you visit our website or use our services, in accordance with the Federal Data Protection Act (nLPD).

The data controller is:

Lemon LLC
Rue du Coq-D’Inde 24
2000 Neuchâtel – Switzerland
📧 hello@lemon.ch
📞 032 730 40 20

We may collect the following personal data:

• First and last name

• Email address

• Phone number

• Mailing address

• Browsing data (pages viewed, duration of visit, type of device, etc.)

Data is collected only when you voluntarily provide it (form, newsletter subscription) or via website analysis tools.

Personal data is processed exclusively for the following purposes:

• Improvement of the website and user experience

• Statistical analysis of website usage

• Proposal of relevant services related to our business

• Sending offers and promotional communications only to people who have subscribed to the newsletter

• Compliance with legal obligations

No data is used for resale or advanced commercial profiling purposes.

Data processing is based on:

• Your consent, particularly for the newsletter

• Lemon LLC'slegitimate interest in improving its website and services

• Compliance with legal obligations

We use the following services:

• Google Analytics

• Google Tag Manager

• Google Search Console

These tools enable us to analyze site usage (pages visited, duration of visits, traffic sources).

Nature of the data

• The data collected may include technical identifiers and browsing information.

• The IP address is processed anonymously.

• Lemon LLC does not have access to individual data that could directly identify a person.

Transfer abroad

Data may be processed on servers located abroad, including in the United States. Google applies recognized contractual safeguards for data protection in accordance with Swiss law.

Our website uses necessary cookies and audience measurement cookies.

Types of cookies used

• Technical cookies: necessary for the proper functioning of the website

• Statistical cookies: used for analysis and improvement of the site (Google Analytics)

Legal framework

In accordance with Swiss law:

• Cookies are used transparently.

• You are informed of their use.

• You can opt out of their use via your browser settings or the tools provided by Google.

No advertising or remarketing cookies are used without explicit consent.

Data collected via Google tools is retained only for the period defined by Google, in accordance with their standard retention settings.

Data related to the newsletter is retained until consent is withdrawn.

Personal data will not be disclosed to third parties, except:

• To strictly necessary technical service providers (e.g., Google)

• In case of legal obligation

• With your explicit consent

In accordance with the nLPD, you have the following rights:

• Right to access your personal data

• Right to correct inaccurate data

• Right to erasure of data, within legal limits

• Right to object to processing

• Right to withdraw consent at any time (newsletter)

• Right to lodge a complaint with the Federal Data Protection and Information Commissioner (FDPIC)

Any requests can be sent to: hello@lemon.ch

We implement appropriate technical and organizational measures to protect data against unauthorized access, loss, alteration, or disclosure.

This privacy policy may be modified at any time. The version in force is the one published on the website at the time of consultation.

This policy is governed by Swiss law.